We highly recommend that you install the latest driver for your video card to have the best player experience in Fortnite. You can find the latest drivers by going to your video card manufacturer's website using these links:. Sometimes background applications cause issues or reduce performance when you try to play Fortnite. Follow the steps in this article to make sure any background applications are disabled.
Check the Epic Games Server Status page to make sure all systems are operational. Setting your matchmaking region set to Auto will connect you to the servers that provide you the lowest latency or ping. Packet loss occurs when one or more packets of data sent from your computer to our servers and back again fail to reach their destination. Here is a command line option that may fix your packet loss:. If you continue to have packet loss, reach out to your internet service provider for further assistance.
If you are playing on a console, try our standard networking troubleshooting here. If your console continues to have connection issues, we recommend reaching out to your console manufacturer for additional help. If you are trying to play Fortnite and receive this error message, it's because your system isn't loading fast enough.
This tends to happen when a system doesn't meet Fortnite's minimum requirements. You can see the minimum requirements here.
Fortnite is currently unavailable on Google Play. Learn more. If you are unable to enter a username when creating an Epic Games account on Nintendo Switch, try entering the name using the console's touch screen or by docking the console and using a controller.
Consoles and mobile devices are closed systems, meaning there aren't many troubleshooting options to fix issues you're having. The most common fix is to reinstall Fortnite. Here are instructions on how to remove the application for Android. For assistance with reinstalling Fortnite on your console we recommend using your console manufacturer's website here:.
If you're still experiencing trouble playing Fortnite we'll be happy to help you out. Click on Contact Us to submit a ticket and be sure to include the following information and files so that we can expedit the troubleshooting process:. If you've purcha. How to fix Fortnite crash and technical issues Before you begin any of the steps below be sure to check out our Community Issues Trello board for known issues.
PC or Mac troubleshooting Network connection troubleshooting Console or Mobile troubleshooting PC or Mac Troubleshooting Verify your system meets the requirements to run Fortnite To enjoy the best experience in Fortnite your computer should meet the minimum requirements to run it. Verify your game files Verifying your game files checks that none of your game files are missing or corrupt. Open the Epic Games Launcher. Go to your Library.
Click the three dots next to Fortnite. Click Verify. Right-click your Epic Games Launcher shortcut. Click Run as administrator. Launch Fortnite. Update your video card drivers Video driver updates are released regularly by manufacturers to fix bugs and improve performance.
You can find the latest drivers by going to your video card manufacturer's website using these links: Nvidia AMD Intel Disable background applications Sometimes background applications cause issues or reduce performance when you try to play Fortnite.
Make sure to download both the x64 and x86 versions. Once the download completes, run the executable files and choose Repair. Note: If there is no Repair option, proceed with the normal installation using the on-screen instructions.
Once the repair completes, restart your computer. Relaunch Fortnite. Adjust compatibility mode Adjusting the compatibility mode for Fortnite may resolve your issue. Right-click it, and then click Properties. Click Compatibility. You can use the steps in this article to do this. Verify that there is a check under Allow beside both Read and Write in the Permissions box.
If you can't install or access games in the Epic Games Launcher, your antivirus program might be interfering. We have confirmed that one such antivirus program is Total Security, but others may also be affected. The steps below work when using Total Security and may also help with other antivirus programs:. Did this article resolve the issue? IS-MF File failed to relocate successfully.
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