At least four upload speeds are required. You need 75 Mbps for remote play, but 9 Mbps or faster is the best option. If you check the green box, you are playing at a faster speed than 9 Mbps. The Remote Play function currently indicates that if you are truly disconnected there is no network connection available when you open it. Play PS4 Remote Play offline.
The article is out of date. Thank you! Need help? Contact our support specialists. Contact PlayStation Support. Back to PlayStation. Age restricted. Confirm age. Sign In to your Sony account and we'll remember your age next time. If PS4 cannot connect to PSN servers, then the application may: not start at all, not work online, not update. A constant online connection to PSN servers is a prerequisite for many games. Errors that arise can be resolved quickly without losing access to community and online opportunities for a long time.
First you need to check if the PlayStation Network itself is working. This can be done from any device at status. If the service does not work, you should just wait and leave the settings alone.
If the PlayStation Network stopped working unexpectedly and for no apparent reason, it is better not to go into the settings, but to wait a few hours.
Maintenance work, accidents, temporary server outages, software updates, errors with providers, DDoS attacks — there are enough reasons why the PSN network may not function for some time. Connecting PlayStation 4 to the Internet using a wire can eliminate a number of problems that arise when connecting via Wi-Fi.
Nevertheless, most users find it extremely inconvenient to pull the cable to the set-top box, especially if such an arrangement was not planned during the renovation of the apartment.
For this reason, you should first try to establish a connection over the air — modern Wi-Fi routers will cope with the set-top box without any problems. Older models may give errors and do not guarantee a stable connection to the network and PSN, and also have a slow speed. In the usual case, you should choose the simple mode: the PS4 itself will find all the available networks within the range, and then it will offer you to select the one you need from the list.
The special mode also searches for networks and allows you to choose any to connect. The difference is that in the special mode, the following parameters can be configured:. Depending on the situation, you also want to check the following:. Check to make sure that your PS5 console or PS4 console can connect to the internet, and that you're able to sign in to PlayStation Network. Check to make sure that the system software on your PS5 console or PS4 console is updated to the latest version. You can manually link a device the client to remotely control a second device the host.
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